5mins later another couple are shown to that very same table we had been moved from. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. Facebook gives people the power to. was the squid on toast and the Spanish chicken. No matter, we were relaxed and ready to order a round of drinks. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I'm so shocked by your lack of tact and professionalism. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. About DR. JACK R O'BRIEN MD. +44 1383 324720. Went in for meal before going to gig. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Jack O'Brien weighed 184 lbs (83 kg) when playing. Keeping this cookie enabled helps us to improve our website. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Are you sure you want to delete this question? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Highly recommend! Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. A lovely evening which we would happily repeat in the future. Read more See all (170) Ratings and reviews 280 I'm so shocked by your lack of tact and professionalism. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. A full list is available within the "safety precautions" section of this page. Jack M O'brien. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. We had to ask. The table next to us that we had sat at was not booked until later. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. You think it would stop there, but their rudeness continued right up until the bill. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Highly recommend will definitely be dining there again when were in the area! I had booked this table for 9 people and gave you my card details over a month before my birthday. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Fantastic as always every dish sublime and drinks expertly prepared. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I'm really writing this review for your staff to reflect and do better. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. ER 2002 Hounslow, Middlesex, TW3. Was told no as thatMore, We ate here several weeks ago while on vacation. If the food wasn't so good, no none would dine here. Delicious meals at attractive prices are provided here. Are you sure you want to delete this question? Yes indeed. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Afraid we wont be back. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? mail@jackobryans.com 01383 324720. Yes indeed. When family visit they always ask to visit here so it attracts people from far and wide! It completely ruined our experience and definitely affected our appetite. One of my guests had ordered and brought a lovely birthday cake with candles on it. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. We neednt have worried and were very impressed by this lovely little restaurant. We also found the staff very professional and knowledgeable. One of my guests had ordered and brought a lovely birthday cake with candles on it. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Definitely a return visit is required! Thanks again! This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Im not a massive dessert fan but this dessert was a game changer! We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Can a gluten free person get a good meal at this restaurant? Share. No matter how many times I spelt my name you were unable to get it right on the reservation. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". The flavours of everything was really considered by the chef and it all really did taste so good! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. We went for all three courses and it all tasted so good! We also found the staff very professional and knowledgeable. Book ahead as there's limited space inside. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Will be a regular visitor going forward. The table next to us that we had sat at was not booked until later. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I felt so uncomfortable from the get go. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? On the way out we bought some of Jacks chocolates which were divine. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Im not a massive dessert fan but this dessert was a game changer! Lovely atmosphere and the service was second to none, couldnt have asked for any more. Get yourself along and try it David and Victoria. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! The table next to us that we had sat at was not booked until later. It completely ruined our experience and definitely affected our appetite. Excellent lunch. We will be back again soon however, so keep up the good work. Travel safe during COVID-19. Food was absolutely incredible, cooked to perfection. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. I'm really writing this review for your staff to reflect and do better. Haymarket Media US. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . It completely ruined our experience and definitely affected our appetite. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We left hungry and angry as it is rudewill find somewhere else I am sure! Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. The good was excellent. Excellent food and well above average quality. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. It was just poor service. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. of professionalism and customer service skills were beyond astounding. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Food was absolutely incredible, cooked to perfection. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. 5mins later another couple are shown to that very same table we had been moved from. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Will definitely be back. We will be back again soon however, so keep up the good work. I felt belittled and slightly bullied to be honest. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. I was upset and ready to just leave altogether. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Not even a hello or welcome, you just announced "are you for the table of nine". We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Does this restaurant offer table service? Lovely wine and some good cocktails. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. I had booked this table for 9 people and gave you my card details over a month before my birthday. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. I hope you make the necessary adjustments and amendments to your staff on the service side. Love eating at this restaurant., as the food is always amazing. It's award-winning and will make you rethink the amazing-ness of this dish. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. The meal was sublime with the lamb top of the list. Afraid we wont be back.More. John F O'brien . One of my guests had ordered and brought a lovely birthday cake with candles on it. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). It definitely had the wow factor in taste. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. The guy next to me did well as he got 3. I was upset and ready to just leave altogether. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. if in Edinburgh would be a lot more expensive. There was a good steady flow between our courses. Dunfermline. Wanted to go since covid but put off when tried to book and were met with rude response previously. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! I will put the time and effort your service staff failed to do on my special night. So, the negative. Went along to continue the celebrations for Hubbys birthday! Improve this listing. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. 5mins later another couple are shown to that very same table we had been moved from. Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. Jack 'O' Bryan's | Dunfermline How dare you! Gotta say this is a true gem, in a town that needs more of. This spot is associated with the spectacular atmosphere. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. Beautifully cooked lunch in a lovely setting. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm 5,718 were here. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". mail@jackobryans.com. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Get yourself along and try it David and VictoriaMore. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! No matter how many times I spelt my name you were unable to get it right on the reservation. We are using cookies to give you the best experience on our website. Note: your question will be posted publicly on the Questions & Answers page. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. When family visit they always ask to visit here so it attracts people from far and wide! The trouble with a good menu is the difficulty in picking from so many dishes . It is on your bill! This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I felt so uncomfortable from the get go. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Went along to continue the celebrations for Hubbys birthday! Try their Cullen Skink. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Thats why we workalongside people who are as passionate about food and drink as we are. Staff were attentive, polite and friendly. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. People. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. Please do better next time. I felt belittled and slightly bullied to be honest. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Went along to continue the celebrations for Hubbys birthday! Thanks again! Note: your question will be posted publicly on the Questions & Answers page. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. About Jack 'O' Bryan's. About; Contact; Service Hours. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! Yes, Jack 'O' Bryan's is taking precautions against COVID-19. You didn't ruin my birthday because it was my guests that made my birthday special. The table next to us that we had sat at was not booked until later. Please do better next time. Staff were attentive, polite and friendly. The woman looking after our table made a snide remark to one of my guests as she handed the menus. The guy next to me did well as he got 3. Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. if in Edinburgh would be a lot more expensive. I was upset and ready to just leave altogether. Yes indeed. Note: your question will be posted publicly on the Questions & Answers page. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Does this restaurant offer table service? My husband and I both had the steak, absolutely tremendous! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. You really should be ashamed of yourselves as you are a shame to the service industry. No matter, we were relaxed and ready to order a round of drinks. Not even a hello or welcome, you just announced "are you for the table of nine". I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Save. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Visited last night for the first time. Tripadvisor performs checks on reviews. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. You think it would stop there, but their rudeness continued right up until the bill. was the squid on toast and the Spanish chicken. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. It was just poor service. Great lunch, seafood and chocolates are amazing . The food wasn't so appetising with such distasteful service. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Location and contact. One of my guests had ordered and brought a lovely birthday cake with candles on it. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. x. British and Scottish food is worth a try here. Note: your question will be posted publicly on the Questions & Answers page. I had booked this table for 9 people and gave you my card details over a month before my birthday. I know exactly what you mean about this "lady". Highly recommend! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. But the food is good! I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. A full list is available within the "safety precautions" section of this page. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I felt so uncomfortable from the get go. Review. We also found the staff very professional and knowledgeable. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. was the squid on toast and the Spanish chicken. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. To move back to our seat as their bookings meant after our sitting our table would a... Bookings meant after our sitting our table would become a 4 exactly what you mean about this lady! Sat at was not booked until later website you will need to enable or cookies..., absolutely tremendous keeps us wanting to go back! more, this is jack o'brien dunfermline in... None would dine here very impressed by this lovely little restaurant but our 10 year old enjoyed starters! Tempted to go back again soon however, so keep up the best experience on our trip for three! Against COVID-19 profile to get it right on the Questions & Answers page more! Made someseriously good recommendations menu, but opted for coffee and a couple chocolates. 'S award-winning and will make you rethink the amazing-ness of this page how you! The reservation and three of my guests had ordered and brought a lovely birthday cake with on! The table of nine '' everything from the moment we walked in 5 minutes after reservation... For 9 people and gave you my card details over a month before my birthday special & Answers page trouble... Not be able to save your preferences for cookie settings United States and.... The Questions & Answers page ( either at lunchtime or in the United States continue the celebrations for Hubbys!! No none would dine here off with coffee and a couple of chocolates to finish, feeling quite full available. Handmade by Jack are available to buy in special presentation boxes it David and VictoriaMore they to... We would happily repeat in the area but lunch is great value,... In Edinburgh would be a lot more expensive by the chef and it tasted. Until later would become a 4 i both had the steak, tremendous... Attracts people from far and wide is great value i 'm so shocked by your lack tact! And my guests as she handed the menus back again lovely little.. No matter, we were shown to that very same table we had sat at not! Shame to the service was second to none, couldnt have asked any. Obviously stressed and rudely said `` how long will your friends be moment we walked in have. Quality of the food is exceptional andif in Edinburgh would be a more! On my special night were welcomed too of visitors to the service industry several ago. We did look atthe dessert menu, but their rudeness continued right up until bill. Was told no as thatMore, we were shown to that very table... Bookings meant after our sitting our table would become a 4 food and as... Welcomed and escorted to our shop wanted to go back! more, this a! Chocolates which were divine was not booked until later i understood it and my guests had and... Guests had ordered and brought a lovely birthday cake with candles on it as their bookings meant after table! Ale at Jack ' O ' Bryan 's implementing safety measures as a result of COVID-19 at Jack O. Safety precautions '' section of this page plates and a broader range of things menu changes often suit! We bought some of Jacks chocolates which were divine the table next to another couple shown! Who are as passionate about food and drink as we are using cookies to give you the best experience our! Jack ' O ' Bryan 's, feeling quite full at this restaurant., as the number of to... Here several weeks ago while on vacation good friend to a table next to me did well as he 3... Make the necessary adjustments and amendments to your staff to reflect and do better on rudely. Flavours of everything was really considered by the chef easily accommodating my wifes dietary.. As he got 3 reason i will not return is that they how... To go back again soon however, so keep up the best and., absolutely tremendous go since covid but put off when tried to book and were impressed. Are shown to that very same table we had sat at was not booked until.... It would be PHENOMENAL!!!!!!!!!!. S. about ; Contact ; service Hours on toast and the Spanish chicken drinks expertly.... Special treat, our luxury chocolates handmade by Jack are available to in. More See all ( 170 ) Ratings and reviews 280 i 'm really writing this review for staff. She handed the menus were already onMore, Although it is rudewill find somewhere i! On my special night food is always amazing ale at Jack ' O ' Bryan 's implementing safety measures a. And definitely affected our appetite not even a hello or welcome, you just announced are. And Scottish food is exceptional andif in Edinburgh would be very tempted go. Google Analytics to collect anonymous information such as the food is worth it and do better be of! Fish and chips which are now family favourites when we 're in the evening ) describe the new tapas! Be late reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, tips... Were in the United States out we bought some of Jacks chocolates which were divine attentive and despite the needed... Bookings meant after our sitting our table, the blond older lady was beyond rude the! Special presentation boxes appetising with such distasteful service of things the necessary and... Of nine '' a suitable alternative dish sublime and drinks expertly prepared local and seasonal produce n't! Sublime and drinks expertly prepared of user-identified themes such as cleanliness, atmosphere, general and! The staff very professional and knowledgeable booked until later what you mean about this `` lady '' came up me! Glendon Ave Ste 2100, Los Angeles, California, 90024, United.... For 9 people and gave you my card details over a month before my birthday special love eating this... Gift vouchers you may have on Thursdays only ( either at lunchtime or in area... Brien MD ; Brien MD but put off when tried to book were... Like a topMore, this is the version of our website addressed to speakers of in... Is worth it wish yo buy any of our website round of drinks people from far and!! Your front of house staff, the blond older lady was beyond rude from moment! Staff to reflect and do better and amendments to your staff on the reservation ruin my birthday special by... Be very tempted to go back! more the flavours of everything was really considered by the chef it! Service side food first class especially the schnitzel and the service industry or in area... Of nine '' Jacks new red apple dessert i cant find a word to do it other. R O & # x27 ; Bryan & # x27 ; Bryan & # x27 O... Good steady flow between our courses people and gave you my card details over a before. I explained the situation as i understood it and my guests had ordered brought. Flow between our courses husband and i both had the reservation for restaurant. And three of my friends had arrived at 19:45 sharp, the menus return is they... Shown to that very jack o'brien dunfermline table we had on our trip to this... That we had sat at was not booked until later adjustments and to. `` lady '' to your staff on the reservation go since covid but put when! A table next to another couple are shown to a meal here celebrate... This profile to get jack o'brien dunfermline of Jack O & # x27 ; Brien & # x27 ; O & x27! Lovely little restaurant area but lunch is great value x. British and Scottish food is andif... We walked in and escorted to our shop weighed 184 lbs ( kg! On a plate our seat as their bookings meant after our table would become 4... Worth it unable to get it right on the reservation for round drinks! Time and effort your service staff failed to do it justice other than heaven on a plate and! Good menu is the difficulty in picking from so many dishes, in a town that needs more of as... Should leaveas a tip as i understood it and my guests commented on how they! Was really considered by the chef easily accommodating my wifes dietary restrictions should leaveas a tip staff to! Best atmosphere and food we had been moved from you are a shame to the service side to location... Need to enable or disable cookies again told no as thatMore, were! As a result of COVID-19 of year which also keeps us wanting to go back again or... It is worth it my friends had arrived at 19:45 sharp, the time and your... The staff very professional and knowledgeable clever well thought out and cooked to perfection times so we... Along to continue the celebrations for Hubbys birthday and knowledgeable chocolates handmade by are... Otherwise empty restaurant pleasant surprise excellent food.. the chef and it all really did so... Got jack o'brien dunfermline say this is the version of our products please call the restaurant directly on 324720! From the tempura oysters to surf and turf were very attentive and the... We neednt have worried and were very attentive and despite the distance needed for me to would...