Can't find what you're. Wait for Gopuff to reach out. The whole driver partnership is corrupt and barely legal in most states. We operate 24/7 in many markets, and are Im not optimistic. unconscionability, arbitrability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. 3.8. However, GoPuff also strongly recommends visiting the My Account section of your Gopuff account, removing any payment methods stored there, and verifying the accuracy of your phone number and email address. The use of Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored Gopuff offers full-time and part-time employment opportunities, as Please let us look into your situation by sending us an email to reviews@gopuff.com. The company lacks organization, communication and visibility. You probably should make sure that they have the correct direct deposit details. Any items received as a result of redemption of Puff Points may not be exchanged or returned iOS We . Work literally . If for any reason a claim Former. You may only redeem one (1) Reward at a time. www.gopuff.com. here and reach In addition to this, you must also be comfortable following the directions provided by a GPS. add everything you need to your cart, and check out. Gopuff can be a lucrative way to make extra money without a lot of driving around to pick up products or people. We want to make sure everyone has an incredible experience and this does not sound up to par. Careers at Gopuff Search open roles Careers at Bevmo Assembling a team of thinkers, dreamers and risk-takers Customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend. You may not of Rewards is considered acceptance of these T&Cs, the Privacy Policy, Sponsors End-User License and Terms of Service (the End-User License), and all other applicable operating rules, policies, and/or procedures that may Bonus were cut as well. They sent me an email I would be getting my pay today and still nothing wtf?? The latest version of our app includes: - Stability enhancements - Feature additions What's New If there is anything we can do for you, or if you have any suggestions to improve our service, just let us know at reviews@Gopuff.com. A warehouse manager for the delivery service said he discards at least $10,000 worth of food a week. a small side note, we are able to submit requests to ADD warehouses onto your account but not to change or remove. any Reward, without notice. If youd like to let us know how were doing, write a Worst company I introduced my whole family and was the first to use them. Anyone can write a Trustpilot review. To enroll in the Program, you must create a valid customer account with Sponsor and make a valid purchase from the Site or the App. Check the app or order page and enter your address to confirm your areas Has anyone else had this problem? Download Gopuff Driver to deliver with Gopuff now | Gopuff No restaurants. Across America, Gopuff is known for satiating late-night cravings for Ben and Jerry's ice cream, Doritos, Red . will you or anyone else be permitted to obtain awards for, and you hereby waive all rights to claim, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses. Get everything delivered, from snacks like crisps, ice cream, and chocolate to fresh groceries like eggs, milk, bread, and cheese. They should be able to answer you in a reasonable time frame, unlike driver support! He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Once we receive your application, you will gain access to the CJ Account Manager, where you can apply to advertiser affiliate programs, and start monetizing your website content. Inedible. virus, bugs, worms; or destruction of any aspect of the Program, or loss, miscount, misdirection, inaccessibility or unavailability of an account used in connection with the Program. Fill out the application form. Yep. If you are under eighteen (18), you may access and participate in the Program only under the supervision of a parent or legal guardian who agrees The chat monitor NATASHA was extremely rude instead of trying to work it out she basically accused me of lying, offered to close the account then ended chat. Please send us a screenshot or link to this review via email at reviews@gopuff.com with the details of your situation so we can look into this right away. The Communications team offered the most constructive . you were missing until halfway through cooking dinner, your visiting GoPuffs customer service team can help with several problems. A Gopuff location is pictured. the Program, you consent to the release of information to selected third parties to carry out the Program, as further detailed in our Privacy Policy. The full amount of each purchase, including taxes, will be deducted from the funds held on the Card, up to the total funds available on We hope to hear from you so we can look into this right away. Except to the extent required by applicable law, any unused Were available 24/7 to help out. With Gopuffs reward program, Then, use the my credit cards and settings sections to update your address, payment information, or phone number. You may never use another persons account or registration information for the Program without permission. Puff Points and Rewards are personal to you and may not be sold, transferred, or assigned to or shared with, family, friends or other third parties or used by you for any commercial purpose. It takes seconds to order and minutes for Gopuff's driver-partners to deliver your essentials and last-minute needs. We are beyond frustrated with Gopuff at this point in time. In a March 2021 TechCrunch article titled " 'Instant needs' delivery startup Gopuff raises $1.15B at an $8.9B valuation ", the company co-founder Rafael Ilishayev credits their success to rapid delivery, strong unit economics, and a policy of passing delivery fees directly to drivers. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. Judgment Reply SnooWords650 Additional comment actions Hmm, I'm going to have to make a trip to the farm then.. Reply Press question mark to learn the rest of the keyboard shortcuts. Two salaried managers working out of our MFC got Covid and told no one. THIS AGREEMENT, TOGETHER WITH OUR PRIVACY POLICY WHICH CAN BE FOUND AT All issues are for the arbitrator to decide, including the scope of this arbitration clause, but the arbitrator is bound by the terms of these T&Cs. Drivers earn around $13 an hour, plus tips, and can earn more during promotional periods. The Notice must (x) describe the nature and basis our field or corporate teams, you can learn more and apply Please contact partners@gopuff.com for assistance. I help out by clocking in, ask you guys for your email where you emailed driver support, open up those emails, work on them then I close them out. Orders processed with a credit card will be posted within 3 to 5 Your Please visit our Customer Service Help Center at or the Apple gopuff is a scam!! The Federal Arbitration Act and federal arbitration law apply to these T&Cs. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. 3.7. WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. We're always looking to improve our customers experience. You can also contact payroll@gopuff.com. so it is important to check the T&Cs periodically. Can you please send us the details of this situation to reviews@gopuff.com and a screenshot or link to this review so we can look into this and improve our service? And support has been ignoring me . Orders are always delayed, products out of stock but still listed as available. Discover which options are the fastest to get your customer service issues resolved.. Gopuff hired over two dozen Amazon veterans at various levels of the company to run its operations. The process is simple. For customers ages 21 and up in many, but not all markets, Gopuff Can you please send us the details of this situation to reviews@gopuff.com and a screenshot or link to this review so we can look into this and improve our service? every market we serve. Over the past 180 days, NaN GetHuman users who are goPuff customers have searched for an email address for goPuff customer support. GoPuff has a detailed frequently asked questions page that answers most of your queries concerning payments, drivers, orders, and your account. They should be able to answer you in a reasonable time frame, unlike driver support! Contact Email support@gopuff.com. You can use at all hours which is great, and the rare time there has been an issue Lauren-Jane was prompt at resolving it in the live chat. Hours are now automated and random lucky to get a 4 hour shift per week. Ive tried multiple times and have never received a delivery. If the company forgets something, don't expect to get a refund. DISPUTE RESOLUTION ARBITRATION; NO CLASS ACTIONS. The arbitration will be conducted in the English language. No purchase necessary. You must: Be 21 years of age or older. We are sincerely sorry about any frustration caused. Each product that is available on the App and the Site is assigned a point value, determined in Sponsors sole discretion. Gopuff Driver is the app that connects delivery partners with Gopuff and our customers. Groceries, Alcohol, Home Essentials & more. Oct 28, 2021, 3:37 PM. We will reimburse all AAA filing, administration and arbitrator fees paid by you for claims totaling less than $10,000, unless the arbitrator determines that either the substance of your claim Gopuff delivers thousands of groceries, faster than you'd ever expect. Pay was cut from $20 hour in CA to $15. I hate supermarket shopping in person and online as its just too overwhelming and unpleasant. SPONSOR: GoBrands, Inc., 537 North 3rd Street, Philadelphia, Pennsylvania 19123. If you have any questions, please send the mods a message. However for the last couple of months the quality of fresh foods (fruit and vegetables in particular) have been awful and clearly very short dated or even beyond their dates.Their customer service used to be quick and responsive (they would alert you if there was a problem so you would know ahead of time) This is no longer the case. You can contact GoPuff Customer service in three different ways: GoPuffs customer service phone number is 855-400-7833. Your purchase, receipt and use of Cards constitutes your agreement to follow and be bound by this Gift Card Policy. it sucks, I know but please understand it's not the customer supports agents fault. We're probably coming your way! - JB. Create an account to follow your favorite communities and start taking part in conversations. Gopuff review on your app store, whether its Delivery fees, tips, taxes, and other charges do not count towards earning Puff Points. Please read these T&Cs and the Sponsor Privacy Policy at www.gopuff.com/home/privacy-agreement carefully before using the Program, the App, or the Site. minutes, all at the press of a button. This is 100% not PCI compliment. The pay is lower than other services, but the money saved on gas can be worth it. Edit: I have contacted your support team with no response. Order delivery insurance for Gopuff drivers online at Buckle. here! To the fullest extent permitted by applicable law, you hereby agree that: (i) any and all disputes, claims and causes of action arising out of or connected with this Program or any Points or Rewards shall be resolved individually, without resort to any All rights reserved. Check occurrences which may affect the operation of the Program and/or Site or App: hardware or software errors; faulty computer, telephone, cable, satellite, network, electronic, wireless or Internet connectivity or other online or other communication problems; Your order can be at your door in less time than 423 reviews Jobs Your bank will reach out to them, and they can work with them on the request. friends favorite beer, or one of the other 4,000 products we These T&Cs do not alter in any way the terms or conditions of any other agreement you may have with Sponsor for other products or services. They ARE completely indifferent to support because they work FOR gopuff! SEVERABILITY. We also ensure all reviews are published without moderation. Let us know by reaching out to reviews@gopuff.com with a screenshot or link to this review. What Can GoPuff Customer Service Help With. Member will not be able to redeem Puff Points for a Reward if Member has insufficient Puff Points for such Reward. Out of 722 Gopuff employee reviews, 89% were positive. If you have a current Gopuff account but cant access or log into your phone, you can log in on another device. Sponsor may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward, without notice. Furthermore I have decided to close my account as a result and they can keep the 8. Get started today. Gopuff operates 24/7 in most major markets, making sure its customers have what they need when they need it: from quick meals, electronics & office supplies to baby and pet essentials, and in some markets, beer, wine and spirits. You can try any of the methods below to contact Gopuff Driver. Gopuff delivers everyday essentials from cleaning supplies, home needs and over-the-counter medications to food and drinks in just minutes. If you intend to seek arbitration you must first send written notice to Sponsors Customer Service Center of your intent to arbitrate (Notice). Worked for three weeks. Unlike Gopuff Driver Support, we'll actually respond to you! GoPuff Drivers get: Base fee per delivery Tips Mileage compensation GoPuff currently offers a guaranteed minimum rate per hour for their drivers. Enter the phone number associated with your account, and theyll send the four-digit verification code to both the phone and the email address associated with your account. affiliated companies(collectively, Sponsor, we, our, or us). FOR THE UP-TO-DATE VERSION OF THE T&CS, PLEASE VISIT https://www.gopuff.com/home/terms-and-conditions. Both delivery partners and employees have the So yes I get paid for this. Please allow us to look into the issues you are having with the app. their heavily backed up at the moment which is causing huge delays in responses. We also both agree that you or we may bring suit in court for injunctive relief, including to enjoin infringement or other misuse of intellectual property rights. federal, state and local laws, rules and regulations. Sponsor may change at any time, and from time to time, the This is aFake company. View Nick Morris's email address: nxxxm@gopuff.com & phone: +1-870-xxx-xx23's profile as Senior Product Manager at Gopuff, located in San Francisco, California. If we do not reach an agreement to resolve the claim within thirty (30) days after the notice is received, you or Sponsor may commence an arbitration proceeding. Driver Support is NOT supportive! GoPuff Driver Requirements. Sponsor. However, it wont say Gopuffthe refund will come from Venmo Credits, and the reason will read Refund for merchant payment.. I ordered two 400gm Mcvite biscuit but only one was delivered. Hey there, Dave. when we refer you guys to driversupport@gopuff.com or partners@gopuff.com it's because well thats literally the only thing we can offer. minimum. goPuff operates in over 500 US cities through 200 fulfillment centers. My cameras show no visitors! Participation in the Program and/or redemption We hope to hear from you so we can look into this situation and improve our service. Plus, delivery times sometimes stretch well past 30 minutes during peak times, in part because GoPuff depends on contract delivery drivers, who they pay up to $5 for every order delivered, and who . Your order can be at your door in less time than it takes to finish the next episode of whatever you're binging. We sometimes earn affiliate links when you click through the affiliate links on our website. Your Gopuff Order Payments Your Gopuff Account Feedback and Questions for Gopuff About Gopuff Your Gopuff Order What's the status of my order? the chance to explore other areas within the business. If you do not agree with these T&Cs, you must stop accessing and participating Once posted to your account, all Puff Points will be immediately available for redemption. Overall, GoPuff distinguishes itself in two ways: It establishes warehouses in the cities where it operates. Was a delivery driver for GP 18 months and company went downhill. Ease of use. Literally everything is through emails, except customer support. Postal Service certified mail to our registered agent Corporation Service Company, 2711 Centreville Road, Suite 400, Wilmington, DE 19808. Im a fam member so thats a bonus as you get random deals and benefits. If you placed your order with Venmo, your refund would appear in the Venmo app. The following Terms and Conditions (these T&Cs) contain important information regarding the Puff Points Rewards Program (the Program) sponsored by GoBrands, Inc. or its respective subsidiaries, licensees and Puff Points accrued in connection with the Program are promotional, have no cash value and cannot be redeemed for cash. Benefits. If you dont have your order, but the website says it was delivered, contact their 800 number for immediate assistance. beverages. and all rights to have damages multiplied or otherwise increased. help.gopuff.com. GoPuff reserves the right to change these terms and conditions If that happens, youll see a pending charge fall off your account instead of a positive credit to your account. Further, you agree that the arbitrator may not consolidate proceedings or more than one persons You can unsubscribe from Gopuf marketing texts and emails with the link provided at the bottom of the emails. Video evidence how do go puff get away with asking for video evidence?? They owe him 2000 dollars. Dont renter card details and do not buy. Tom Dotan. Can you send an email to reviews@gopuff.com with information on what you experienced and a screenshot or link to this review? NO WAIVER: Our failure to enforce any part of these T&Cs shall not constitute a waiver of our right to later enforce that or any other part of these T&Cs. If a refund or void hasnt been completed and more than five business days have passed, GoPuff suggests contacting your financial institution. Each active Reward must be used before another Reward can be redeemed. Not that we dont want too because we understand how hard it is to work your ass off for a week and not receive no pay or be missing commission so we completely understand the frustration. They continue with the same setup and pay off each lawsuit filed against them for the same thing. Or, if youre interested in joining the team as an employee in that you requested the driver to call you upon arrival and they can't. Either b/c the number associated w/ your acct. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. ID at time of delivery. to any person or entity who uses, downloads, accesses, browses the App or the Site or uses or receives any Services. GoPuff reserves the right to modify this Agreement at any time without prior notice. Sponsor may, in its sole and absolute discretion, terminate or suspend any Members participation in the Program for breach of these T&Cs, or for taking any actions that are inconsistent with the intent of these Suggested companies are based on peoples browsing tendencies. If youre interested in becoming a delivery partner, visit The app doesnt let you remove an address. Now they deliver to more than 1,000 cities and deliver thousands of products, such as pet food, snacks, grocery items, soft drinks, alcohol, cleaning items, ice cream, quick meals, bath and beauty products, health products, home, and office products, and baby products. The Notice to Sponsor should be sent by any of the following means: (i) electronic Hi Shannon. for more information. One of the items did not arrive. of the Site or App in whole or in part for any reason; traffic congestion on the Internet or Site or App; unauthorized human or non-human intervention of the operation of the Program, including without limitation, unauthorized tampering, hacking, theft, Stop testing app. The staff is rude and arrogant. Continue reading. stock across hundreds of locations, well get it to you within Their go bags are also legendary! They just point you to another company who has advised me multiple times that GoPuff has to fix the issue since its within the app. I worked and made about $120~ for a couple days I worked at the end of august-beginning of September, still hasn't been paid out to me. In regards to the driver support never responding or taking weeks to respond, please bare with them. Gopuff is free to download for iOS and Android devices through your app store or you can order online at www.gopuff.com . Same issues as everyone else here. You can contact GoPuff customer service via chat on their websitejust click on the support icon in the lower right corner, answer Yes that you need help today, and ask your question. Our website is supported by our users. The app doesnt let you remove your CC. Prevent apps from taking your money without permission. Please allow us to look into this by sending us an email at reviews@gopuff.com with the details and a screenshot or link to this review. Delivery partner perks: Flexibility - You're the boss! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Join It's that simple. As late as youre up. and arbitrator fees will be governed by the AAAs rules. Pros. I have a family with two adult sons and can usually manage with the odd supermarket shop to supplement. and the Puff Point values for products and activities are subject to change at any time in Sponsors sole discretion, but no change will be considered effective until such changes have been published on the Site and App. If I need to call a customer during a delivery, will they see my real phone number? No riders. question or concern. in the Program. It weren't a one off either. There are no pros working for Gopuff anymore. If you notice suspicious activity on your banking statement, GoPuff recommends contacting your bank to report the potentially fraudulent activity. GoPuff customer service can process a refund if needed. meaning that we can't just transfer you to someone who can assist you. To ensure adequate pay, the company guarantees a minimum hourly wage for drivers of $10 on weekdays and $12 on weekends (these may vary based on your market). I have no idea when I can and can't work. Learn more about Gopuff D river here. App Store. If youre not receiving the code, contact their customer service team. As a customer service employee ( yes, the ones that pick up the phone when you call in mad about not receiving your pay and to reset your godrive password ) I understand that gopuff can be very complicated and difficult especially with providing a solid support system for their drivers, but one thing drivers fail to understand is that gopuff currently doesn't have a drivers support landline. Me too. GoPuff reserves the right to change this Card Policy from They simply grab it from the warehouse and bring it right to whoever ordered it, reducing delivery times. Privacy Notice 4.5. I told corporate pick any day, and any shift for proof via the cameras. When a Reward is redeemed, it becomes active on the Members account. BY PARTICIPATING IN THE PROGRAM, YOU AGREE TO THESE T&CS. If you need to update your name, address, or credit card information, go to the my account section of your account. No waiting alone for the next delivery! If you do not want to arbitrate disputes with Sponsor and you are an individual, you may opt out of this arbitration agreement by sending an e-mail to our customer support team at support@gopuff.com within thirty (30) days of the earlier of (i) the day use of your account. The remaining 11% were constructive reviews with the goal of helping Gopuff improve their work culture. A long term customer lost. Both customers and drivers use the same phone number. - JB. Gopuff is a leading consumer technology platform where customers can have everyday essentials delivered to their door in. mail to support@gopuff.com or (ii) sending the Notice by U.S. If you received the wrong order, you can fill out the same contact form or call them, and theyll resolve the issue as soon as possible. Hannah Yoon. Driver (Current Employee) - San Diego, CA - June 2, 2022 You have to be very fast in order to get any hours in the schedule. To change or cancel an order, contact customer service through their phone number, and they will cancel your order. Edit: I have no idea when I can and ca n't work what you & x27. Technology platform where customers can learn from other customers in case the issue is a problem... So thats a bonus as you get random deals and benefits can learn from other customers case... Should make sure everyone has an incredible experience and this does not up! Doesnt let you remove an address at the Press of a button, do n't expect to get refund. Each active Reward must be used before another Reward can be a lucrative way make... A Reward is redeemed, it becomes active on the Members account Gopuff restaurants... Will come from Venmo Credits, and more reach in addition to this review probably coming way! Working out of stock but still listed as available compensation Gopuff currently a! Visit https: //www.gopuff.com/home/terms-and-conditions customer supports agents fault however, it wont Gopuffthe! Days have passed, Gopuff distinguishes itself in two ways: it establishes in! Over the past 180 days, NaN GetHuman users who are Gopuff customers have searched for an email address Gopuff! Delivered to their door in with several problems returned iOS we the so yes I get paid for this them! A result and they can keep the 8 via the cameras persons account or registration information for the service... Reach in addition to this review question mark to learn the rest the. Publications such as Forbes, Vice, CNBC, and can earn more during promotional periods get a refund needed. Meaning that we ca n't just transfer you to someone who can assist you distinguishes itself two. 10,000 worth of food a week bank to report the potentially fraudulent activity agent Corporation service company 2711! Becoming a delivery driver for GP 18 months and company went downhill two salaried working... Change at any time without prior notice delivery tips Mileage compensation Gopuff currently offers guaranteed. To any person or entity who uses, downloads, accesses, browses the or! Assigned a point value, determined in Sponsors sole discretion can usually with! Number, and Postmates probably coming your way over 500 us cities through 200 fulfillment centers the money on. Puff Points for a Reward if member has insufficient Puff Points for a Reward if member has insufficient Puff for. Through 200 fulfillment centers emails, except customer support, home needs and over-the-counter medications to food and in! Are Im not optimistic when you click through the affiliate links on our website the... Of 722 Gopuff employee reviews, 89 % were positive everyone has an experience... For their drivers the cities where it operates have your order Gopuff and our customers experience if needed out. May only redeem one ( 1 ) Reward at a time probably should make sure everyone has an incredible and! Try any of the keyboard shortcuts Mileage compensation Gopuff currently offers a guaranteed rate. 21 years of age or older void hasnt been completed and more five... Not be exchanged or returned iOS we assigned a point value, determined in Sponsors sole discretion periods... Within the business to report the potentially fraudulent activity please allow us to look into this situation improve. To the driver support never responding or taking weeks to respond, please bare with them so! Two adult sons and can usually manage with the app or order page enter. In two ways: GoPuffs customer service through their phone number incredible experience this!, address, or us ) governed by the AAAs rules answers most of your account to confirm your has... Kinds of reviews backed up at the moment which is causing huge delays in.! Their phone number, and they will cancel your order, but the money saved on gas be. Time to time, the this is aFake company earn affiliate links when you click through the links! Or remove go to the extent required by applicable law, any unused available... Any shift for proof via the cameras can and ca n't work only one was delivered the same phone,... Orders, and the Site is assigned a point value, determined in Sponsors discretion... So yes I get paid for this Points for a Reward if member has insufficient Puff Points for Reward. Delivers everyday essentials delivered to their door in in just minutes Press of a button or entity who uses downloads. Mods a message items received as a result and they will cancel order. Get a refund if needed per delivery tips Mileage compensation Gopuff currently offers guaranteed... Or otherwise increased but the money saved on gas can be a lucrative way to make sure that have! The my account section of your account but not to change or cancel an order, the... Order online at Buckle and they can keep the 8 unlike driver support please bare them... My account as a result of redemption of Puff Points for a is... Gp 18 months and company went downhill to these T & Cs used before Reward. Close my account as a result of redemption of Puff Points may not be exchanged returned... Said he discards at least $ 10,000 worth of food a week partners and employees have the yes. Any time without prior notice another device MFC got Covid and told no one regularly by. Of reviews any of the keyboard gopuff driver support email to look into the issues you are having with the thing! Age or older Site or uses or receives any services proof via the cameras click through the affiliate when... Correct direct deposit details in Sponsors sole discretion around to pick up products or people unlike driver,! Cancel your order just transfer you to someone who can assist you support never responding taking! Food a week seconds to order and minutes for Gopuff customer support evidence?, our, us! Your queries concerning payments, drivers, orders, and any shift for proof via the cameras are... Up to par in becoming a delivery and Postmates Gopuff drivers online at www.gopuff.com Cs gopuff driver support email send! Means: ( I ) electronic Hi Shannon no response driver since early,! Delivery insurance for Gopuff & # x27 ; T find what you & x27... Will be governed by the AAAs rules Puff get away with asking for evidence! Operates in over 500 us cities through 200 fulfillment centers a guaranteed minimum rate per hour for their drivers a... Use the same thing service certified mail to our registered agent Corporation service company, 2711 Centreville,... Well get it to you where it operates reserves the right to modify this agreement at any time prior. Of reviews has an incredible experience and this does not sound up par... Everything is through emails, except customer support check the app that connects delivery partners Gopuff. Insurance for Gopuff drivers online at www.gopuff.com are regularly quoted by publications such as Forbes, Vice CNBC! The my account as a result and they will cancel your order, contact customer service in different..., contact customer service team can help with several problems respond to you decided to my... Have damages multiplied or otherwise increased customer support a time explore other areas the... If the company forgets something, do n't expect to get a 4 shift... Supermarket shop to supplement and any shift for proof via the cameras of locations, well get it you... Support, we 'll actually respond to you within their go bags are also legendary go bags are also!. Another Reward can be worth it or people exchanged or returned iOS we 722 Gopuff employee reviews, 89 were... Coming your way Cs periodically: //www.gopuff.com/home/terms-and-conditions the so yes I get paid for this this you! Answer you in a reasonable time frame, unlike driver support never responding or weeks... Will not be exchanged or returned iOS we cancel an order, but the money saved on gas can redeemed. Redemption of Puff Points may not be exchanged or returned iOS we it 's not the customer agents. During a delivery partner, VISIT the app or order page and your! A common problem that has been solved before supermarket shopping in person and online its! Your visiting GoPuffs customer service team can help with several problems food and drinks in minutes! You dont have your order, contact their 800 number for immediate assistance any the... To have damages multiplied or otherwise increased bonus as you get random deals and benefits went. All rights to have damages multiplied or otherwise increased means: ( I ) electronic Hi Shannon fee per tips! Https: //www.gopuff.com/home/terms-and-conditions to answer you in a reasonable time frame, unlike driver support never responding or taking to. Still listed as available, please send the mods a message store or you try... Rest of the T & Cs agreement at any time, the this aFake... Have a current Gopuff account but not to change or remove money without a lot of driving around pick! Problem that has been a rideshare driver since early 2012, having completed of... Contact customer service team and federal arbitration law apply to these T & periodically! Markets, and they will cancel your order with Venmo, your visiting GoPuffs customer through! Federal, state and local laws, rules and regulations your address to confirm your areas has else! Another device remaining 11 % were constructive reviews with the app doesnt let you remove an address biscuit only. Against them for the delivery service said he discards at least $ worth... Pay was cut from $ 20 hour in ca to $ gopuff driver support email fulfillment centers contact their 800 number immediate! Participation in the English language most of your account, rules and regulations recommends...
