United offers Polaris passengers a "chef-redesigned, multi-course inflight dining experience." Just make sure that you request a mattress cushion early in your flightas these are only available upon request and can run out. I was hungry. But in his heart he hates them and he is full of crap that hed fly 7-9 hours on American when he can get flat bed on United. Wow. But, with the food and boarding let-down, it was pretty bad. haha "I'm on the United diet" is another way of saying you're fasting. First, you keep switching between business class and first class. Despite a massive ticketing hall that seems more like a stadium than an airport, gate G5 (where my flight to San Francisco would be departing from) was tiny. In United Club lounges, flyers can enjoy complimentary snacks, beverages, house beer and wine, Wi-Fi, agent assistance with flight changes and a respite from the airport terminal. Given the long journey, I decided to spend additional amount for the Business class upgrade for comfort. Either the designing chef, or the caterers, but I'm guessing the crew, have put together a combination that will never function in culinary terms. Or upgrade to get 4x the deals, rare destinations, peak season tickets, and Mistake Fares. Thank you and well done! AA is horrible from my personal experiences with them. Eat at home or eat at the limited options at the airport. Given that it is coming from Hawaii, and served with cabbage salad with sesame dressing, that is what I presume it was intended to be. Hahahaha. I guarantee why u arent Ck or 360. House wines and other alcholic drinks are complimentary at the bar, and premium drinks are available at an extra cost. I was in Frankfurt/Main Main Railway Station waiting for my ICE to Hannover when I pass an extremely similar looking guy of yourself. @Ben - Regarding UA's boarding practices, not only is the pre-boarding out of control, it seems unenforced as well. If you haven't booked a flight yet, you'll need to enter the flight details for the flight you're expecting to book. The only airlines that UA could beat was Lufthansa. I know you said you would cut back on those, but I like reading them for my future stay considerations. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel. UA is absolutely one of the worst US airlines when it comes to food service, FA, cleanliness, aging air craft..etc. Behind the business class cabin is a small United Premium Plus cabin. The only issue that I had with this particular flight was that it was slightly inconsistent with my other recent United business class experiences. Unfortunately he wasnt serving the area where I was seated, though he did politely say goodbye as I deplaned (while other crew members hid in the galley). Pasta is usually a safe choice. Polaris cabins are gorgeous, plain and simple, from the cabin finishes to the mood lighting. This was a great flight: a decent lunch, good movie, and extended nap. How about you dont pay one penny on written taxes thank you republicans. So, somewhere between 75 and 90 pax had already boarded. Search for Wuxi flights on KAYAK now to find the best deal. All the high elites and then lopped in to group one. To maximize your space, book a bulkhead seat. The boarding process for flight number 372 to San Francisco, My first impressions of the Polaris business class seeats on the United 777-200. While I appreciate Bens review, Im not carrying a grudge and am very optimistic to what Ill experience when we go on this trip. The truth is that marketing around airline products in the United States can be kind of confusing, but I think I did a fair job clearly addressing the concerns you brought up. Only thing is I dont think they check if really 1K , BP scans and off you go. In addition to a large pillow, passengers get a choice between a quilted duvet and a lighter throw blanket. third In comparison, when flying upfront on domestic routes, you won't get access to either without a United Club membership, United Club credit card, or elite status on a Star Alliance airline other than United. The colonial #architecture of #mumbai is stunning. In between, the usual packaged junk and tiny sandwiches were available in the kitchen. That being said, the business class seat on . It was an amazing trip as always on American and even though you could see how they've made cutbacks (like no meal in coach on these flights) AA sure treated us in business class well. "You shouldve gotten the pasta dish with cheese. And thank you for reminding me what UAs signature cocktail was. What was the experience like on this 7hr21min, 4,000+ mile flight? The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Our new, extra-spacious United Business seat was designed for comfort and convenience, whether you want to relax or work during your flight. Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. While I flew American Airlines 777-200 business class from Dallas to Maui, I ended up flying United Airlines 787-9 business class from Maui to Chicago, thanks to a last minute change. The perfect @flysas name tag for #Longyearben! The crew kept dimming the windows throughout the cabin, including during taxi, takeoff, etc. This flight from Honolulu to San Francisco was the first domestic Polaris experience that Ive ever had where they gave us real blankets and pillows. And I agree in general, ultimately United probably simply doesn't care much about the soft product on these flights for obvious reasons, since it's unlikely to sway much business. I dont have any plans on posting a review of it unfortunately, but now that you mention it, it might have been a good idea to get an all new set of pics so that I could update my old review from 2015. Service began during boarding, when bottled water was handed out (there were no pre-departure beverages, understandably). Featured user comments Great experience! If the landing was heading the other direction (on runways 9/10), they would have just come straight in from the west and never passed by downtown at all. United is awful. Flight attendants were very friendly onboard and attentive also the cabin was monitored frequently and drink refills were offered. Dessert was an off brand ice cream in a paper carton. As the Army SF community says, it's a "Complete Goat Rope". The aircraft is used on long-haul intercontinental routes. But your Polaris ticket grants some nice perks in the airportincluding Premier Access and the Polaris Lounge in six of United's hubs. A convenient divider between the middle seats slides up for privacy or down for seatmate sociability. So massive discount. Mind blowing? Most folks didn't want to admit that when airlines cut food/beverage service during covid, that it was due to money instead of safety. Of course, theres also an inflight map you can use to keep tabs on your progress across the States. Not at all what you describe. I think the advantage of some travel convenience doesnt outweigh the customer service element Im used to with the European airlines and will continue to fly KLM and AF on this route in the future. United is awful. For example, between the U.S. and Europe, it can cost as few as 10,000 MileagePlus miles or as many as 20,000 miles plus $550 co-pay to upgrade into United Polaris business class: The best way to get upgraded into United Polaris business class is to get elite status, and several United credit cards allow cardholders to earn credits toward elite status. Is food served in business class on United? Leaving from. It's fascinating to me to read different perspectives. OkAGREE completely. I knew UAs was whiskey based but could not for the life of me think of it! Gone are the days of snack carts sitting out for later if you get hungry. This was followed by an option of French toast or quiche for breakfast, but the French toast ran out by the time the flight attendant reached our seat. There are stairs involved, so you don't want to do it if you have mobility issues. After arriving in Newark, I proceeded back to the United Club where I spent several hours a few days prior, then walked to the gate just as boarding was set to commence. Most helpful comments ( as chosen by the OMAAT community ). Who are the competitors? And the remaining few aircraft are scheduled to be complete by summer 2022. In addition, there are several Boeing 757 flights covering the same route, so youll want to confirm which aircraft is operating your flight to ensure you get the Polaris experience. @ guflyer -- At Heathrow Admirals Club members should be able to access the British Airways lounge. Yes, you can ruin pasta. Given the long journey, I decided to spend additional amount for the Business class upgrade for comfort. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Unless you hate Hawaii, of course. 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