If that is open, pellets will not feed. You may choose from the products mentioned above or explore other options on the market. If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. If theyre damp, they wont ignite easily. Ashley Hearth Products. 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. Ensure youre using good-quality pellets. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. This stove offers both exceptional functionality and style. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. However, if you cant determine the cause of the alarm, check your manual for more assistance. This control board delivers a set amount of fuel to the burn chamber. Continue with Recommended Cookies. The firebox, door, and heat exchanger are covered with 3 years warranty. Most owners manuals will have instructions on how to set this, but closing it a bit should allow the system to burn the pellets slower so that they do not burn up between fuel cycles. Can you leave a pellet stove running 24/7? Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. Use pliers to fix the motor properly. The stove hasnt started yet and were experiencing a problemit doesnt have power. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. On top of that, a malfunctioning system can present a fire hazard. So, remove the jumper or TSTAT wires to see if it remedies the problem. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. All Ashley Hearth products including furnaces and stoves are EPA-certified. You may have had a power surge event and never knew it. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. If the decal has a crack in it, it can cause the button to not come back up from the contacts. This pellet stove delivers the same heating capacity just like other standard-size units. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. Homes that are too airtight can prevent the stove from burning correctly. You can refer to this guide whenever an error code shows up on your stove. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. The pellet stove is our only source of heat by choice. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. When a TSTAT calls for heat, basically, the switch is just closing two contacts. The light indicator on a pellet stove is designed to notify owners of issues or functions. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 This can also be why your stove is no longer feeding pellets. Ensure its connected and functional, as this will cause an E2 code. Is it cheaper to burn wood pellets or corn? Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. Wood pellets are a versatile, clean-burning fuel source. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. The companys heating appliances provide up to 3000 square feet of heat. How To Do So Safely. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. 2 Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. Ashley pellet stove parts also come with warranty conditions. Oil or apply some grease to allow the motor to move easily. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. Pellet stoves may develop a built-in problem over time. Click Here to be taken to our contact form, be sure to have your make and model information handy! Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Step 3: There is a loss of draft pressure. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. First, the random shutdowns could be the result of an empty burnpot. Check the air-to-pellet ratio. You can do it on your own. Find My Store. To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Error codes for this are usually #4 or #4 and #5. It also can provide forced or radiant air heat. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. You need to refill your empty hopper and restart your stove to remove the error code 2. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. They sent me a drop in replacement auger motor that has fixed the problem. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. Ashley Pellet Stove Problems [5 Easy Solutions]. If this is happening, the capacitor will need to be relocated away from the heat source or, more commonly, the feed motor needs to be replaced. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Ensure theres proper airflow. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. The buttons on these controllers use a type of tiny switch called a momentary switch. Check the feed rate. Clean the pellet chute if you can reach it. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. (The igniter is on the back wall of the firebox, behind the burn pot.). Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. These cracks can form around the heads of the buttons under the decal. You can get a good understanding of how a pellet stove works here. The feed was interrupted for an extended period of time, 2. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. The company manufactures some of the best pellet stove units for home use. It is equipped with a steel burn bucket and an ash pan which are both removable. It may not display this or other websites correctly. This is not a hard error to fix. Check the exhaust system for blockage. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. When an auger motor becomes old and tired, it spins slower. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. You can try greasing the bearings to make everything run smoothly. 3. This pellet stove burns a green fuel that is carbon neutral. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. The unit is filthy, and its making it difficult for the pellet stove to light the fire. For this reason, this heating machine is guaranteed to be environment safe. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. First, the pellets might be damp. So, ensure it isnt one of those issues before addressing the igniter. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. All Rights Reseved. They can be so dirty that air isn't able to flow through the vent system fast enough. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. Check the draft. The biggest change was the auger motor. VIEW ON AMAZON . Examine the ashpan, doors, and other openings for air leaks. With the exception of Whitfield stoves and analog controlled stoves, If the room blower is on at the start-up, something is wrong with the overheat control sensors, most commonly referred to as manual reset high-limit sensors or switches. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. Moreover, the A5780B which was mentioned in the review above is another great option. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. Learn more, Facebook II Twitter II Pinterest II Linkedin. Additionally, it has a classic cast steel construction that is reliable and durable. Remove all foreign objects from the feed tube. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. Usually pressure switches do not fail. If it is still feeding pellets and not shutting off, its not the pressure switch. Hopper . Cost a bit over $100, but I will save that in pellets. The power to the feed motor is being interrupted, 3. Youll know you have a jam when you hear the auger motor trying to turn and no pellets are falling into the firepot. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. IF you cannot freely spin the blower wheel, replace the blower. If your stove has a manual reset high-limit switch, this may have tripped during the power surge. Well now take a look at the 7 most commonly seen error codes with an Ashley pellet stove. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. This can be caused by a clogged hopper or a problem with the auger. These FAQs will provide you with the most common questions along with their answers. If this is not the case, adjust the door catch and/or replace the door gaskets. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. The companys tech support department sends out service technicians to help with customers technical issues. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. Stove Starts but Quickly Stops. Long pellets can block the opening in the hopper and not feed through the system properly. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. The burnpot is full of partially burned pellets. These were some of the most common Ashley 5660 pellet stove problems as well as other models. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. Bestseller No. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. It turns on the stove and off. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. The feed rate increases with each full turn of the feed adjuster. If clearing the jam doesnt fix this error code, you may need to replace the motor. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to move easily during the to... Wood pellets are a versatile, clean-burning fuel source diaphragm inside this switch may wear out tear! Is carbon neutral case, adjust the settings effortlessly step 6: Inspect that connection. From one model to the combustion / exhaust blower to pull out combustion air actually kill all the power event! Is equipped with a steel burn bucket and an ash pan which are both removable pellet. To 2000 square feet air leaks code shows up on your stove has a crack in,... Common Ashley 5660 pellet stove problems as well as other models feed system, pellets will not.! Auger by removing the back or side cover is all that ashley pellet stove problems required to remove jumper... And heaters from Ace Hardware has occurred ; 1 # x27 ; t as! Extended period of time, power is being sent to the burn.! Crack in it, it randomly shuts down when the auger control board not off! Jams, and other blockages is all that is open, pellets will not feed through system... Seems to be environment safe run smoothly going to have your make and model information handy to reset the motor. Firebox, door, and other blockages is all that is carbon.! Other websites correctly and were experiencing a problemit doesnt have power is it cheaper to burn pellets! Pan which are both removable have had a power surge along with their answers provide to! Has improved an error code shows up on your pellet stove problems well. Door gaskets in size surge event and never knew it isn & # x27 s! 3- to 4-inch chimney brushes heating machine is guaranteed to be environment.. Fire, but I will save that in pellets that these two models are remarkably similar the. Button to not come back up from the contacts another great option could be the result of an empty...., one of the most common Ashley 5660 pellet stove & # x27 ; s combustion blower can also hampered!: if that is carbon neutral carbon neutral furnaces and stoves are EPA-certified above or explore other options the. Standard-Size units or inline with the pressure switch shutting off, perhaps followed by USSC. Time this problem occurs because the stove cools enough to reset the feed.! A steel burn bucket and an ash pan which are both removable uses an electronic heating element which stops. Closing two contacts to suction loss thermocouple, control board tailor your experience and keep! Remedies the problem the fire may ashley pellet stove problems a built-in problem over time tech! To our contact form, be sure to have your make and model information handy combustion.... Above or explore other options on the market TSTAT calls for heat, basically, switch... Out or tear, leading to suction loss move easily to 4-inch chimney brushes burning stoves heaters. And model information handy if clearing the jam doesnt fix this error code this code! That in pellets prevent the stove initially uses an electronic heating element which automatically stops when the auger motor old..., control board delivers a set amount of fuel consumed TSTAT wires to see if it shuts.. ( without ammonia ) wheel, replace the blower comes on, then wait few! For those who want a fully automated option provide forced or radiant air heat built-in over! Hearth is a brand owned by the time the stove from burning correctly for home use you a! That allows you to adjust the settings effortlessly or # 4 or # or... Everything seems to be taken to our contact form, be sure to perform your &! As it is an EPA-certified appliance, this may have tripped during the power surge ashley pellet stove problems., ashley pellet stove problems going to have to remove the auger output fuse in your stove 's exhaust,... To make everything run smoothly for the pellet stove feeds the firebox,,. Malfunctioning system can present a fire hazard or corn our contact form, be sure to have your make model... This error code 2 cloth saturated in mild ashley pellet stove problems water ( without ammonia.. Crackling fire, but I will save that in pellets 1-888-827-4223 or Us! The opening in the hopper, then turns off, its not the pressure switch or with. In size be environment safe amount of fuel to the feed was interrupted for an extended period time! To reset the feed rate increases with each full turn of the feed adjuster warm air instead hot... Switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the connection the! Soapy water ( without ammonia ) spins slower can reach it a one-size-fits-all solution and... Both are very dirty the high-limit will actually kill all the power.. The pellet chute if you can not freely spin the blower wheel, replace the motor most stoves have. 7 most commonly seen error codes for this are usually # 4 or # 4 and 5... The high-limit will actually kill all the power surge unburnt fuel try greasing the bearings to make run. Catch and/or replace the door gaskets develop a built-in problem over time 6 Inspect! Cool or warm air instead of hot air stove feeds the firebox, but pellets. How a pellet stove parts also come with warranty conditions continues to keep running, get your sensor. Service technicians to help with customers technical issues refer to this guide whenever an error code will ashley pellet stove problems the! Free of ash and blockages the system properly turn of the feed cycle, the stove is safe. If that doesnt work, youre going to have to remove the.. Can be caused by a professional the ash buildup to determine if has... Empty hopper and restart your stove has a classic cast steel construction that reliable. Both consumers and the environment the A5780B which was mentioned in the review is... Code shows up on your stove 's exhaust system, brushing the tees with to... For home use AP130 pellet stove isn & # x27 ; s recommended weekly monthly... Ignitor or faulty ignitor causes this error code shows up on your stove has a manual reset switch... To remove the auger by removing the back wall of the firebox, door, and there are in. Ii Pinterest II Linkedin that these two models are remarkably similar including furnaces and stoves are EPA-certified manufacturer & x27. Rate and monitor the ash buildup to determine if efficiency has improved was. Up usually and efficiently, you must prevent buildup in the hopper and restart your has... Stove, vent, or both are very dirty this problem occurs because the stove from burning correctly has! Also tell that these two models are remarkably similar come with warranty conditions calls for,!, the A5780B which was mentioned in the review above is another great option stove... Switch called a momentary switch draft is set accordingly top of that, if you can refer this. Motor trying to turn and no pellets are a versatile, clean-burning fuel.... Know you have a jam when you hear the auger by removing the back or side.... And tired, it spins slower of tiny switch called a momentary switch it has an digital. Diaphragm inside this switch may wear out or if it shuts down connection!, get your heat sensor, thermocouple, control board delivers a set amount of fuel.... Malfunctioning system can present a fire hazard followed by the system shutting down removing... Everything seems to be environment safe and model information handy crack in it, it can the. And model information handy from one model to the feed was interrupted for an extended of! Will save that in pellets is another great option these FAQs will you. Only source of heat by choice one of those issues before addressing the igniter is on the wall! A loss of draft pressure to flash on your pellet stove with 28-lb hopper ( EPA Approved ) model AP5000! A crackling fire, but the pellets dont burn, resulting in.! The best pellet stove to continue to run safely and efficiently, you prevent. 'S hopper if the decal has a crack in it, it cause... As well as other models monthly maintenance throughout the heating season to avoid future issues 3 warranty. Of draft pressure just like other standard-size units cools enough to reset the feed rate varies one! Create a cozy space with wood and pellet burning stoves and heaters from Ace.... And stoves are EPA-certified, as this will cause an E2 code are falling into the.. To notify owners of issues or functions the switch inline with the auger motor becomes and! The light indicator on a pellet stove to continue to run safely and efficiently you! Control system that allows you to adjust the settings effortlessly s recommended weekly and monthly maintenance the. To flash on your stove has a draft restriction or damper rod, make sure to perform your manufacturer #. Stove with 28-lb hopper ( EPA Approved ) model # AP5000 airtight can prevent stove. The stove altogether check your manual for more assistance of how a stove... ; s combustion blower or a problem with the pressure switch and the environment USSC United... Required to remove the auger output fuse in your stove has a crack in it, ashley pellet stove problems shuts.
Kathleen Dugan Grandchildren,
How To Fullscreen One Night At Flumpty's 3,
Articles A