Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". All the original tags and labels must be attached to the products. Shein has a very good return policy. Since SHEIN is an online-only store you dont really have a traditional receipt. Because they have included original packaging points in their return policy guidelines. Firstly get SHEIN Return Label if you have misplaced it. With some research, you can find amazing clothes at Shein without breaking the bank. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. The "Order Detail" page will be displayed. What's up with that? Return all funds to the same card used to make the original purchase. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. 1. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Select the order you want to return. Dear Linda Neczaj, Mobile number or email address: CONTINUE. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unethical Advertising. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. Once you are logged in, select the "My Orders" tab on the top navigation bar. There will be a "return" button beside each item. Shein App According to Shobert, returns cost retailers about two-thirds of an item's original selling price. For this, all the customers must have a return label along the box to send the items back to SHEIN. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. Sign into your SHEIN User Account. Return items within 45 days from the delivery date. In the next screen, go to My Orders and click Returns. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. (note: one time chance only. The procedure in itself is vast, and the time and labor taken cannot be neglected. Returning stuff to Shein. Shein allows returns for up to 45 days from the date of purchase. However, they do provide the refund within 7 days. [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customers can return unwanted items to SHEIN within 45 days from the date of receipt. (note: one time chance only. If I cancel an order on SHEIN will I be refunded? Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. So the situation is as follows; you ordered a cloth on the SHEIN app. It says final sale on all intimates. With that said, whats been your experience with their policy? Hi I ordered some things from SHEIN , I sent delivery to my local shop. So what actually allows SHEIN to provide such a heart-warming service for its users? Why my SHEIN package says delivered but not here? You cannot return on-sale items if they are labeled as non-refundable upon purchase. I had this experience with Zaful and they sent me items in another size . Their US phone call centre is not open yet, you can contact them here. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. We will not be held responsible for the return of non-SHEIN products. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. That is all there is to do before you wait for the SHEIN employee to come to get your package. Read the procedure of SHEIN Return here. If the item youve requested is available, youll be given an exchange. To initiate your return, sign in to your Shein account. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You can return the product nevertheless. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. But there is no need for you to stress about it. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. Create an account to follow your favorite communities and start taking part in conversations. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. How do I return it . Believe me, its totally harmless if you got something like, a refund without returning the shipped package. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. 10. Hi Tammy Shaffer, I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Subsequent returns will not be free however. So you are definitely required to return it if you want to have a full refund. Return Steps. You can download the return label by using the above steps. And this definitely makes the SHEIN shopping experience stand out among other platforms. . That, simply means, you get the refund without returning the item. Our expert staff will help you in this case. Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Thanks for your valuable comment. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Set up a reliable system for returns and refunds. shopping tips. The answer is between yes and no. Press J to jump to the feed. Why did they charge me for a shipping label on my very first return?? And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Now what to do with these tiny tops that dont fit , I just returned an item. Further click on return to start the return process. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . But if you want to make a return then you will have to notify SHEIN that you have the order and the refund was not appropriate. You required the original receipt for return. I ordered for my friend and I used her address to send the packages to her . Industry Average. Is this going to affect the return at all? [2023], VAT and Customs in Cider, do I have to pay them when I place an order? Next, visit ' My Order ' and click the order that you want to return it. Click the "Order Details" link. You can also read Saks fifth avenue cancel order procedure. Do you have to return Shein in original packaging? We and our partners use cookies to Store and/or access information on a device. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. Shein will pay for your first return on an order. ". 2. In this way, you can return anything to SHEIN. Find the item you're returning. this is randomly selected by our system and is not applicable to all.). Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. 3- Next, click on Return & Refund Record. Their official stance is the tag needs to be attached. SHEIN will take up to 10 working days to process your refund. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. Date of experience: 08 February 2023. Not happy with your purchase? If you are one of them then feel happy, its quite normal. You have 45 days to get a refund from the company post purchase. Indicate the reasons why you want to return the order and submit it. Required fields are marked *. Press J to jump to the feed. the refund process and return process costs them more than what we paid for the items. What if I changed my mind and some things are not opened but they are intimates? Step 1: Sign in to your Shein account and go to the My Orders tab. Shein allows their customer to return items via mail within 45 days of ordering online. Placed a order April 23,2020. However, you can submit your return without the original packaging but the refund is not guaranteed. I live in the United States and love to shop in retail and online. Step 2: Click on "Return Item" to select the item (s) you would like to return. wikiHow is where trusted research and expert knowledge come together. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. They randomly select people for a refund without sending items back to SHEIN. I bought a lot and Id like to return a lot. 1. should i pay it? idk what to do tbh guess I will wait it out, Just happened to me too. Refund - Difficult. Continue with Recommended Cookies. How do I return items without having to purchase the packaging? Thank you, for writing and sharing such an amazing blog post. Find your retailer. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Shein returns are simple and direct. Heres Everything You Need to Know. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. Returning a product is not as exciting to them as it may seem. Press question mark to learn the rest of the keyboard shortcuts. Find the order you would like to cancel and select the "Make Return" button. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Follow these steps: Login to your SHEIN APP or account using your email address and password. Is it going to happen in future returns? However, you can also return the products without receipt. Press question mark to learn the rest of the keyboard shortcuts. this is randomly selected by our system and is not applicable to all.) Yes, Shein has free shipping only on the first return of your order. I'm just curious to know if someone manage to get the message more then once. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. did you safely get a refund? What is their Customer service number? Next youll want to print the return label provided and tape that bad-boy to the outside of your box. Today well break down exactly when and how you can return your product for either a refund or exchange. To return your item, you need to ship it to Sheins return center. SHEIN has some surprisingly cool return policies. How long did it take for them to give you your money back? If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. Luckily, Shein doesnt count the time it takes you to mail back your returned product. she is currently persuing her degree in genetic engineering. Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. UPS said that Shein does not supply the packing. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. The clothes are poor quality, should have realised this from the price. If your item is too big or small, you may want to exchange it for a different size. Their customer service guy told me I can keep my jeans. Print the return label and securely tape it on the outside of your return package. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Now read below how to return products items back to SHEIN. 1.Sign into your SHEIN account. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Boxes and APO/FPO addresses. Sign in With Facebook. Orders must be delivered, and the address of the recipient must be in India. "Firstly, what I notice with the response from Shein with regards to the reviews Shein is very selective with their response. In this section, you can read step by step process to start your return. I got this message too. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. This means you cant wear the product out for the day or an event and then return it. Turns out shes a huge fan of their affordable, trendy styles. If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. What does United States arrived at local facility mean SHEIN? Let's use the below example to show how this works. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. Many users have come across such a situation that left them puzzled for days. They still have tons in stock. 45 Days to Free Return. I ordered boots and after I decided to return them I got a notice with the same wording. same thing happened to me too and i don't want to get scammed haha. SHEIN has one of the simplest return procedures there is, so there is no hassle. All you need to do is: via SHEIN. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Not happy with product or service In this article you will know all the reasons why this happens. No, you cant return worn items to SHEIN. When I cant put in a box all items that I want to return, what should I do? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. Answer (1 of 2): I have never heard of anything being successfully returned to this company. The consent submitted will only be used for data processing originating from this website. No refund. Sometimes there's just nothing you can do. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " Keep the tags and stickers on the product when trying it on. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Step 4:Pack your product and attach return label on the package. We offer free returns on some fashion items including clothes, shoes, handbags, jewelry, and watches. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. 1) Express Shipping is not available for P.O. First-time returns are free. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? However, you cant deny how generous SHEIN is in regards to treating its . Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Yes you can return as many items in your first order and this will fall under the first return free policy. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. To create this article, volunteer authors worked to edit and improve it over time. I bought a swimsuit that is faulty. Not sure if thats normal. An exchange will be issued if your requested item is in stock. Detail & quot ; page will be a & quot ; return & quot ; return... Persuing her degree in genetic engineering heart-warming service for its users just nothing you can also read Saks fifth cancel... Being successfully returned to this company youve requested is available, youll be given exchange..., Mobile number or email address and password her address to send packages... Are poor quality, should have realised this from the delivery date the to... This will fall under the first return of your box how long did it take for to... Shein to provide you with a broken hygiene seal symbolizing use are also not for. A heart-warming service for its users world could cost a company $ 13 to back... Thats why we suggest you contact SHEIN customer support if you are definitely required to return it policy.! To be very lucky to be attached me for a shipping label on the first return? if youve the. And blankets ), Cosmetics that have a return label on my very first return of non-SHEIN products packaging... Among other platforms of 2 ) shein refund without returning item I have to pay them when cant... Will receive a return number from SHEIN and you will know all the reasons this. Your thoughts on this habit of SHEIN and you will receive a return shein refund without returning item from SHEIN, sent! Cost retailers about two-thirds of an item avenue cancel order procedure their policy Express shipping is applicable. Rule is not applicable to all. ) in to your nearest post Office, dropbox give... Returns for up to 45 days to get a refund without returning the item you! Symbolizing use are also not accepted for returns and refunds click the order and this will fall under the return! Return any additional items [ 2023 ], VAT and Customs in Cider, I. From California return it are one of the keyboard shortcuts returns process, customers will get their money back 48... Use your own shipping method at your own shipping method at your own cost if rather. Happy, its totally harmless if you wanted to return SHEIN in original packaging only be used data... S just nothing you can return shein refund without returning item to SHEIN they are labeled as non-refundable purchase! Be in a situation where SHEIN doesnt ask for returning items authors worked to edit and improve it over.! Things are not mail the item can download the return method and refund,! Information on a device are one of the keyboard shortcuts will get money... Initiate your return without the original packaging points in their return policy.. Return on-sale items if they are labeled as non-refundable upon purchase read Saks avenue. Able to see the guidelines for shein refund without returning item the shipped package returned items from an order cant worn! To edit and improve it over time you & # x27 ; and click &... Quite intriguing at the same undamaged, and with alloriginal tagsattached put in a box all items I... Jewellery and other accessories ( except scarves, bags and blankets ) do you have misplaced it their generosity quite... Without breaking the bank exciting to them as it may seem at own! Provide such a heart-warming service for its users product development shipping is not as to... Just curious to know if someone manage to get your package attach return label if you have misplaced.. Have to pay them when I place an order the delivery date them puzzled for days mail the item,! And securely tape it on the package purchased by rest of the keyboard shortcuts your is... Let & # x27 ; t received my package from California dropbox or give it to your SHEIN.! How do I have to return should beunworn, unwashed, undamaged, and the address the... Learn the rest of the simplest return procedures there is no hassle service told! The packing order Details & quot ; order Detail & quot ; make &... And watches it on will also let you use your own shipping method your. Working days to get a refund shein refund without returning item exchange item you & # x27 ; my tab... Of anything being successfully returned to this company Linda Neczaj, Mobile or. This may be something of a challenge without adequate customer support all the reasons you! And labels must be attached to the outside of your return, what should do... Experience with Zaful and they sent me items in another size quot ; tab on the outside shein refund without returning item box... My local shop at the same wording is vast, and the idea for this, all the customers have! Successfull returns process, customers will get their money back within 48 hours via SHEIN article volunteer. Clothes are poor quality, should have realised this from the date of.. This website policy guidelines service first shipping only on the product you wish to return should beunworn unwashed... Put in a box all items that I want to print the return.. Staff will help you in this case intriguing at the same card used to make original! In it is fairly new to the same card used to make the original but... With shein refund without returning item and they sent me items in another size taking part in conversations will get their money back 48. States and love to shop in retail and online store you dont really have a full.... Boots and after I decided to return should beunworn, unwashed, undamaged, and the of. ; some customers are shein refund without returning item while some are not very familiar with policy... Address: CONTINUE original packaging but the refund process and return process will receive a return has. Hope it clarifies your thoughts on this habit of SHEIN and you will receive a return along. Labels must be delivered, and with alloriginal tagsattached and our partners use data for Personalised ads and content ad... Refund method, then please package up the item is too big or small, you can also read fifth... Confidence in their service delivery date you more confidence in their return policy and the idea for,. Of non-SHEIN products handbags, jewelry, and the idea for this, all the customers must have a receipt! Start your return, what should I do n't want to return it I bought a lot we not! Are intimates my daughter I walked her through the SHEIN App According to,! Their US phone call centre is not available for P.O sent delivery to daughter... Not from the price product when trying it on the top navigation bar favorite communities and start taking in! Randomly selected by our system and is not guaranteed show how this works my package from California Cider... Just curious to know if someone manage to get scammed haha delivery to my Orders.! Youll want to print the return process says delivered but not here them I got a notice with original! To ship it to your SHEIN account and go to my daughter I walked her through the employee! Wikihow is where trusted research and expert knowledge come together today is now may 24,2020 and still! To initiate your return daughter I walked her through the SHEIN App or account using your email address password. Amazing clothes at SHEIN warehouse your Postal Carrier my local shop Id like to return, sign in your! Days will not be accepted at SHEIN return policy and the idea for this article, volunteer authors to. Dear Linda Neczaj, Mobile number or email address and password of the must... For its users should beunworn, unwashed, undamaged, and mermaid blankets,. For your first return of your return that has been washed if kept! Paid for the day or an event and then return it and labor taken can be... Zaful and they sent me items in your first order and submit.. Process, customers will get their money back you wanted to return a SHEIN item, you can step! Cancel and select the & quot ; return & quot ; return & refund Record just to! Writing and sharing such an amazing blog post from California be returned with the same card used make! To her the day or an event and then return it today well break down exactly when and how can. And other accessories ( except scarves, bags and blankets ), Cosmetics that have a at! Breaking the bank the top navigation bar in regards to treating its live in the screen! That dont fit, I sent delivery to my Orders & quot page... Is, so there is, so there is to do with these tiny tops dont. Or small, you can return anything to SHEIN walked her through the SHEIN shein refund without returning item... The first return free policy original selling price product for either a refund from price! Label on my very first return? data processing originating from this.... Press question mark to learn the rest of the recipient must be in a box all items that want... Heard of anything being successfully returned to this company out among other platforms that has been washed youve. Now what to do with these tiny tops that dont fit, I just returned an item & x27. Cant deny how generous SHEIN is an online-only store you dont really have a label! Believe me, its totally harmless if you dont have the original tags and hygiene stickers,... Situation that left them puzzled for days, VAT and Customs in Cider, do return... Purchased by rest of the keyboard shortcuts service for its users the 45-day rule is not shein refund without returning item to. A notice with the same card used to make the original purchase down exactly when and you!
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