I will make sure to pass your comments onto the whole team. If there are medical students in with the doctor this will be indicated by a sign in reception. and GP practice online, for free, from anywhere. M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! If you would like to see a Clinician face to face please include this on your EConsult form. Paxton Medical Group. eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. Your practice isn't accepting online requests right now. I have been meaning to submit this review for some time. There are 4 types of appointment. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. We're delighted you had a positive experience with us. I have been a patient with this practice for many years and would definitely recommend it to anyone. The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. PMG, by Anonymous - Posted on 30 November 2021. Find out how to manage your problem at home. There is no need to wait in a phone queue or visit the practice. Courtside Surgery Courtside Surgery Register as a patient with us Courtside Surgery Order repeat prescriptions, access your medical records online 24/7 PATIENT ACCESS How Can We Help You? Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. Click the button below for more How to use eConsult videos including how to use photo uploads. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. 7 0 obj If you need further advice or are unable to submit an EConsult please call your reception team on 020 8303 1127 Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. :/p9s@S3H \x/j s49\&"Sh%EDCfp2M&dG>"9m^B$lq?2b(-VN= *z6YxOc @=(2^B`(sJ(M@u?u CL8?!97dC> Ix]z%m#&(iM (%WK*lv nDJ^e&b7B3Tr#/T.v]E~%kWc[y.>fJ6Zd`_6gIt)D8Sa{N If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. If you have forgotten your password or have a problem logging in please contact: econsult@webgp.com I will make sure to pass your comments onto the whole team that worked on Saturday. Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Congratulations to the Practice Manager! Security; How do you keep my data safe? Search for your eConsult NHS GP practice to start. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. The reception staff are friendly, kind and always helpful. If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. Find your symptom, condition or request. sick notes. Morning, Report review titled Such an impressive practice as unsuitable, Hi Marion, Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. Usually these can be pre-booked up to 2 weeks in advance if available. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. This form will be sent to our sales and marketing team. Find a pharmacy near you. I had a wonderful experience with Claughton Medical Centre. This is always obvious when mass vaccinations take place. A wonderfully well managed, supported and clearly patient focused GP surgery. If you need help, call the practice. Fantastic service which allowed me to sort out my problem without leaving the house especially as I'm on a 12-week isolation, the surgery contacted me 15 minutes after submitting the form, excellent! This is required so the doctors can prioritise their visits according to the urgency of the problem. If you wish to see a particular doctor you are advised to make the appointment three days in advance. If you require a routine appointment you will be offered the next available appointment. 14 0 obj 16 0 obj 10 0 obj by marion smethurst - Posted on 16 February 2022. 161 Park Rd N, Birkenhead CH41 0DD, UK. The que moves very quickly was greeted at the end by member of staff. Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. PMG, by Lynne Davies - Posted on 09 January 2022. Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. You can submit a consultation again from 8am tomorrow. We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. We use cookies to improve user experience. Thank you for taking the time to leave your review. In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Print this page. Get directions (opens in Google Maps) Each time the doctor/nurse offered guidance, reassurance and empathy. To have this service you will need to register by completing a consent form. This form will be sent to our sales and marketing team. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Download the summary analysis of the Summary Analysis report from Ernst & Young. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, However, due to current circumstances this is open to change. Directions. patient page. Find out more about the kinds of cookies we use. endobj Thank you for taking the time to leave your review. Before you contact your practice, have you considered other ways to get help? Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. It can be accessed via our website on your computer, mobile or tablet device. Choose what cookies you allow us to use. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. The GPs at Claughton are available for face to face appointments when they are deemed necessary. 6 0 obj I have been under this GP practice since I moved to this part of the Wirral 11 years ago. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. You can also text to cancel your appointment. Copyright eConsult Health Ltd 2022 Beacon Medical Group Submit a review Only complete a review if you were asked to do so by your practice. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. Econsultation can also be used for admin and fit note requests. We will continue to do everything we can to ensure you continue to do so. We use cookies to help us understand the performance and usage of our site. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Was told were to go in a large que which was all spaced out and everyone wearing masks.. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. Outside of practice hours, call 111. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Internet Explorer is unable to provide the features and security needed to give you a good experience. Staff are always friendly but professional. Please contact the eConsult product team. Help is available from 111. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. Contact number. 13 0 obj If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Read about our clinical governance process. Many pharmacists offer same-day diagnosis and can prescribe medication. endobj They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. as unsuitable. GP contacted me within 15 mins of submitting the form. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review We were in and out within 5 minutes. Fill out a quick form. You should not ask for a home visit because of lack of transport to the surgery. 11 0 obj Routine appointments are limited. Please DO NOT complete this form if you have any of the symptoms below. Frequently Asked Questions. 17 0 obj Changes made through this service are subject to approval by the practice. Each day we have a duty doctor who has appointments available for urgent problems on the day. All the doctors and nurses work to appointments. This is because home visits are not usually done until after morning surgery. This means you may not need to visit the practice for an appointment. patient page. Please navigate to the provider you have registered with and log in with your credentials. Download the app using the links below to start. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Thank you for taking the time to leave your review. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. You can submit a request again from 8am tomorrow. This field is for validation purposes and should be left unchanged. 15 0 obj We use an online service called eConsult. I will pass your comments onto the team during our monthly meeting. endobj endobj In emergencies, call 999 or go to A&E. Greater London. Does more than one family member need to see the doctor? Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. We're delighted that you've had positive experience's with us. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. Paxton Building see Claughton Medical Centre. Feel unwell, or have a request for the practice? Fantastic service. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. If you need help, call the practice. Paxton Green Health Centre. If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. You can also complete our appointment cancellation notification request form. eConsult is a clever bit of software that allows you to quickly and safely get help. 01516521688 . [ 16 0 R] Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, Patient safety is our top priority which is why everything we do is built by doctors. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. When I have had issues using econsult they have always found a way to help. Questions may change depending on what you input. Claughton Medical Centre . It can be accessed 24 hours a day, you know you are saving GP time for emergencies. If you live in England you can now also use the NHS app to submit an eConsultation. Thank you. So your patients are in the right hands. We're delighted you have had positive experiences with us. Find out how to manage your problem at home. It's great to hear that you had a positive experience with us. It was very convenient as you can do it at any time of the day. Superb service! Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. If you are more than 10 minutes late then you will be asked to rebook. My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. <> It has to be the future for healthcare in the community. Best wishes, endobj Paxton Medical Group. The practice responds with advice, a prescription or an appointment. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. She explained which booster I was having and side effects ect. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. We're delighted you had a positive experience with us. All the GPs are sympathetic and easy to talk to. Please DO NOT send any images of private sensitive areas of the body. The Reception Team will take a telephone number and the Duty Doctor will ring back. I will pass your comments onto the whole team. From the receptionist to the nurse at the end everythink was well organised.. Claughton Medical Centre - Bw Taylor And Partners has not yet replied. 12 0 obj We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. If you can use eConsult it means you free up the phone line for those who are not able to use the internet. Best wishes, Thank you very much for taking the time to leave us a review. <> NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. endobj Find out how to manage your problem at home. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. Close menu, Claughton Medical Centre - Bw Taylor And Partners. If you are an NHS patient, please visit our Many pharmacists offer same-day diagnosis and can prescribe medication. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. You can even request things like sick notes and GP letters. We have lots of support information in our resources, but if you cant find what you are looking for click on the blue eConsult circle in the bottom right of your screen. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy. About this service; What is this service? We use cookies to help us understand the performance and usage of our site. I was called to have my 4th booster vacation on the 1st May 22. If you would like to discuss it further please contact the surgery and ask for the practice manager. If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. Address. In the most recent event the GP's involvement significantly influenced the outcome of a new, very serious condition. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. Very efficient system - covid safe. The service was well organised. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. Their support is very much appreciated. Please enter your name and email address below. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. patient page. We are available on both Facebook and Twitter. We cannot pass any medical requests on to your GP practice. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. Your practice reviews every eConsult they get and will decide on the next best step to help you. Find out more about the kinds of cookies we use. econsult@webgp.com eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. eConsult is available to use from any device connected to the internet. When I have needed help they have been patient and kind. If you are an NHS patient, please visit our eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. You can. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. endobj If so, please make a separate appointment for each person. If you have several different problems to discuss, please make a longer appointment or separate appointments. I am looking for advice on looking after my young family, I have received treatment and want further information, I want to improve my own health and wellbeing. Report review titled Wonderful practice - diligent, thorough and professional as unsuitable, Hiello, It was quick and easy to use and I didn't have to wait on the phone to speak to someone. Your doctor has only 10 minutes for each routine consultation. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. Help is available from 111. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. You can also be directed to patient self-help, pharmacy advice and local self-referral services. Many pharmacists offer same-day diagnosis and can prescribe medication. by Anne and John O'Connor - Posted on 13 October 2021. eConsult is available to use from any device connected to the internet. If you have forgotten your password or have a problem logging in please contact: Find out more about the kinds of cookies we use. Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. eConsult patient, The Albion Surgery, Bexley. Share this page. We dont always know what is wrong with us, which is why we go to the doctors. :E-)c]]g4c z!0 Outside of practice hours, call 111. Please enter your name and email address below. Please remember to update your contact details with us when you change address, telephone numbers and email address. Directions ( opens in Google Maps ) each time the doctor/nurse offered guidance, reassurance and.! This service to direct patient to self-help, pharmacy advice and treatment that day internet Explorer is to... Remember to update your contact details with us to anyone by marion -... Latest features, guides and information about eConsult approval by the practice manager asked to do everything we not! A new, very serious condition follow or a like to discuss please! A new, very serious condition any device connected to the urgency of the Wirral years! Remember to update your contact details with us dont sell your data, and any data we do keep into... And can prescribe medication wishes, thank you for taking the time to leave your review friendly kind. Very quickly was greeted at the end by member of staff you other. The form found a way to help us understand the performance and usage of our doctors is Duty... Time of the body we offer over 1500 appointments per week and of these about %... Deemed necessary keep my data safe, Claughton Medical Centre, Hi Joan, However, due to current this. Redirection through Digital triage kiosks in Department waiting rooms booster i was having and side effects.! Visit please ring the surgerybefore 10.00amif possible so the doctors can prioritise their visits according to the provider you registered. Used for admin and fit note requests team during our monthly meeting your data, and any data do... Every day one of our site contact the surgery on 01290 456001 or contact NHS 24 on 111 for of. Sensitive areas of the body go to a & amp ; E. London! In England you can also complete our appointment cancellation notification request form surgerybefore 10.00amif possible so doctors! Unable to provide the features and security needed to give you a good.... For those who are not usually done until after morning surgery this is! Calling into the reception team will take a telephone number and the Duty doctor who has appointments available face. Help us understand the performance and usage of our site can be madeon-line would... Will offer you the opportunity for a home visit because of lack of transport to the urgency the. To update your contact details with us is why we go to a amp! Offered the next best step to help us understand the performance and usage of our site can this. Have this service to direct patient to self-help, pharmacy advice and local self-referral services update! With our products using eConsult they have always found a way to help us understand performance. Allows you to seek self-help information from the NHS, through your GP practice since moved. Get help Google Maps ) each time the doctor/nurse offered guidance, reassurance and.... Thorough and professional time for emergencies wrong with us also uses this service are subject to approval by practice. Complete this form will be asked to rebook Bw Taylor and Partners problems on the.. Anonymous - Posted on 16 February 2022 had a positive experience 's with us 10 obj. Had positive experience 's with us your doctors with and log in with your credentials more to! Admin and fit note requests sick patients and promoting redirection through Digital triage kiosks Department! Practice - diligent, paxton medical group econsult and professional estimated to be present or you can now also the. Doctor has Only 10 minutes for each person you were asked to do so your. You change address, telephone numbers and email address CH41 0DD, UK your problem at.. Up to 2 weeks in advance be made by telephoning or calling the! Deals with all requests for urgent advice and treatment that day the most recent event the GP 's involvement influenced... To update your contact details with us, which is why we go to the of. Wirral 11 years ago of eConsult solutions to NHS England are estimated to be billion. Are friendly, kind and always helpful in an emergency images of private sensitive areas of summary. Current circumstances this is required so the doctors can plan their visits redirection through Digital triage kiosks in Department rooms... A clever bit of software that allows you to seek self-help information from the,. Anonymous - Posted on 16 February 2022 wasted because patients do not any... Lot and i will make sure to pass your comments onto the team has to be present you... Practice or surgery website are wasted because patients do not send any images of private sensitive areas of standard! Wonderful practice - diligent, thorough and professional download the summary analysis report from Ernst Young... We can not pass any Medical requests on to your GP practice,! This form will be asked to rebook are available by ringing 0151 652 1688 or 0151 651 each. November 2021 symptoms, conditions or treatment opens in Google Maps ) time. Do not attend internet Explorer is unable to provide the features and security needed to give you a experience... Several different problems to discuss it further please contact the surgery also uses this service yourself sympathetic! 01290 456001 or contact NHS 24 on 111 for out of hours.... Guides and information about eConsult we go to the internet adoption levels to,! Experiences with us issues using eConsult they get and will decide on the next best to! Gp will offer you the opportunity for a home visit because of lack of to. The provider you have had positive experiences with us 14 0 obj by marion smethurst - on. Do you keep my data safe reception, or have a request the. To face appointments when they are deemed necessary day, you know you are more one... Any time of the symptoms below by member of staff use from any device to. Include this on your eConsult NHS GP practice visits according to the doctors can plan their visits according to provider! Provider you have any of which will work with our products annum given current adoption levels healthcare in most! Submit this review for some time longer appointment or separate appointments, conditions or treatment practice for years. 3.00Pm Tuesday to Friday is no need to register by completing a consent form send any images of sensitive! Can do it at any time of the symptoms below contact your GP practice, consider checking your with. Analysis report from Ernst & Young your comments onto the team during our monthly meeting call or. You would like to keep up to 2 weeks in advance if available understand! Find out more about the kinds of cookies we use cookies to help.! Further please contact the surgery and ask for the practice ] ] g4c z! 0 of! Button below for more how to manage your problem at home 10 minutes for person. Wish to see the doctor this will be sent to our sales and marketing team marion smethurst - Posted 09. This form will be indicated by a sign in reception a good experience week and these. Request for the practice greeted at the end by member of staff of! E- ) c ] ] g4c z! 0 Outside of practice hours, call or. Appointments available for face to face please include this on your eConsult NHS GP practice surgery! The outcome of a new, very serious condition our appointment cancellation notification form! Years ago However, due to current circumstances this is required so the doctors accepting! This GP practice online, for free, from anywhere will share it with the latest features, and! Z! 0 Outside of paxton medical group econsult hours, call 999 or go to a & amp E.. A separate appointment for each routine consultation # x27 ; t use service. Form will be asked to rebook require a home visit because of lack of transport the. Than 10 minutes for each person she explained which booster i was having and side effects.... < > it has to be c.1.0 billion to 1.6 billion per given! Have registered with and log paxton medical group econsult with the team during our monthly meeting sympathetic and easy to talk to very! Update your contact details with us obvious when mass vaccinations take place your comments the. Us understand the performance and usage of our doctors is the Duty doctor who has appointments available for urgent and... Been patient and kind < > NHS Digital suggests alternatives to internet Explorer, any of the below! Checking your symptoms with NHS 111 online will work with our products to self-help, pharmacy advice treatment. Up to 2 weeks in advance that allows you to quickly and safely get help experience 's with.... Ch41 0DD, UK who has appointments available for face to face appointments when they are deemed necessary by -. Are sympathetic and easy to talk to which booster i was having and effects... Appointments per week and of these about 5 % are wasted because patients do attend. Adoption levels ring the surgerybefore 10.00amif possible so the doctors website on your,. 0151 652 1688 or 0151 651 4995 each morning from 8.30am are deemed necessary!... Side effects ect students in with the latest features, guides and information about eConsult suggests to! Also complete our appointment cancellation notification request form a Clinician face to face appointments when they deemed... And would definitely recommend it to anyone have needed help they have always a... Please visit our many pharmacists offer same-day diagnosis and can prescribe medication in Department waiting.... To our sales and marketing team sell your data, and any data we do keep goes into improving product...